Vision – Redbridge Culture & Leisure will use its best endeavours to safeguard the privacy of its website visitors. This policy explains the website data processing practices of Vision.

What information do we collect?
In some areas, we may ask you to register your name and email address. We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests.

What do we use personal information for?
If you choose to complete any of our on-line forms, Vision will not use the personal information you provide us with for marketing purposes or between council services unless you agree that we may do so. We may pass your details on to third party service providers who are contracted to Vision in the course of dealing with your request. These third parties are obliged to keep your details securely, will use them only to fulfil the request and will dispose of the details when the request is complete.

The information we gather will also enable us to better understand your needs and how you use Vision services so that we can continue to improve our performance over time.

Please note that in agreeing to share these details you have not forfeited your rights as prescribed under the Data Protection Act 1998 and Vision will continue to apply the same level of care to safeguard your privacy and use of your information across all our services. Your service entitlement from Vision will not be affected should you decide not to allow your data to be shared in this way or you change your mind at any time in the future.

Email Messages
You may receive occasional e-mail messages from Vision on matters that we consider may be of interest to you, if you have provided your email address to us for this purpose.

Subject Access Requests
Under the Data Protection Act 1998, you can make a formal request for the following information

• clarification that your personal data are being processed by Vision
• A description and copies of such personal data
  
• The reasons why such data are being processed
  
• Details of to whom they are or may be disclosed